Delivery Manager
NewJob details
We are seeking a dedicated Delivery Manager who will play a key role in coordinating the delivery and implementation of customer, technology, staff and business design improvements across the enterprise. This position will involve close collaboration with stakeholders across the agency to drive delivery.
Key duties and responsibilities
- Working with limited direction and reasonable collaboration, collaborating with small teams to develop plans and schedules ensuring the project/work packages deliver value aligned with the methodologies and business needs.
- Demonstrated superior ability to negotiate, influence and manage complex and challenging issues, using highly effective relationship building, collaboration and interpersonal skills.
- Demonstrated ability to identify emerging issues, problem solve using sound judgement to develop potential options for resolution.
- Managing allocated program/project resources to execute deliverables on time, within budget and to a
high quality against scope. - Contributing to portfolio/program management and governance practices, including preparing reports and
other documentation; assisting with recruitment and procurement activities; and assisting to coordinate
business engagement activities. - Leading agile ceremonies/team meetings, effectively identifying and resolving issues, helping to remove
impediments, and effectively mitigating and managing risk within agreed tolerances.
Criteria
Essential criteria
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Measurement: Level 4 (SFIA)
Identifies and prioritises appropriate measures, scales, and targets. Supports projects, functions or teams in the development of measurement methods. Specifies base and derived measures which support agreed information needs. Specifies how to collect and store the data for each required measure. Provides guidance on collection of data. Designs reports and reporting formats.
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Methods and tools: Level 4 (SFIA)
Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.
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Performance management: Level 5 (SFIA)
Forms, maintains and leads workgroups and individuals to achieve organisational objectives. Determines and delegates objectives and task responsibilities to individuals or teams including people management responsibilities as appropriate. Sets the quality, performance and capability targets in line with organisational goals. Monitors performance and working relationships and provides effective feedback to address individual issues. Encourages individual development of skills and capabilities in line with team and personal goals. Facilitates the development of individuals by adjusting workload, targets, and team capacity. Plays an active role in formal organisational processes such recruitment, reward, promotion and disciplinary procedures.
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Project management: Level 5 (SFIA)
Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium-scale projects. Provides effective leadership to the project team. Adopts appropriate project management methods and tools. Manages the change control process and assesses and manages risks. Ensures that realistic project plans are maintained and delivers regular and accurate communication to stakeholders. Ensures project and product quality reviews occur on schedule and according to procedure. Ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are formally accepted, by appropriate stakeholders. Monitors costs, times, quality and resources used and takes action where performance deviates from agreed tolerances.
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Release and deployment: Level 4 (SFIA)
Assesses and analyses release components for input to release scheduling. Maintains and administers tools and methods for software delivery, deployment and configuration. Maintains release processes and procedures.
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Resourcing: Level 4 (SFIA)
Facilitates and supports the execution of resourcing activities in collaboration with managers and teams. Analyses resource requests to determine tasks, skills and effort required. Creates and communicates open positions internally and externally. Conducts interviews and assessments using a planned format and structure. Implements internal resource allocation matching skills to tasks. Contributes to transitioning of resources, complying with relevant statutory or external regulations and codes of practice.
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Systems development management: Level 5 (SFIA)
Plans and drives systems development projects which support the organisation’s objectives and plans. Selects, adopts and adapts appropriate systems development methods, tools and techniques. Ensures that stakeholders are aware of required resources and that they are made available. Facilitates availability and optimum utilisation of resources. Monitors and reports on the progress of development projects. Ensures projects are carried out in accordance with agreed architectures, standards, methods and tools and addresses security and privacy requirements. Develops road maps to communicate future development activity.